We offer fast and reliable shipping for orders within the continental United States. Most orders ship within 1–2 business days, and delivery times vary by destination. Expedited options are available at checkout for urgent needs. International shipping policies and rates may vary; please contact our support team for specifics.
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery. Items must be unused, in original packaging, and in resalable condition. Some exclusions apply to bedding, blankets, and sale items. To start a return, please visit your order history or contact customer service for a return authorization.
Proper care helps extend the life of your linens. Our care guides provide recommended washing temperatures, drying settings, and guidance on fabric preservation for each product category, including sheets, pillowcases, duvet covers, blankets, and towels. Always check the product label for specific instructions.
We offer a range of materials including high-thread-count cotton, linen blends, and other luxury fabrics. Detailed material descriptions and care guidelines are listed on each product page. We prioritize high-quality, ethically sourced materials and provide transparency about fabric composition and certifications where applicable.
Some items, such as monogram options or special sizes, may be available as customization. Availability varies by product and stock. To inquire about customization or bulk orders for hotels and interior designers, please contact our customer services team with your required specifications.
We accept major credit cards, debit cards, and PayPal at checkout. We take security seriously and use industry-standard encryption to protect your payment information.
We respect your privacy. Personal data is collected only to process orders, improve your shopping experience, and communicate about our products and promotions. Our privacy policy explains how we collect, use, and protect your information.
If you have any additional questions not covered here, please contact Beverly Hills Linens customer support. We are happy to assist you with product details, order status, shipping estimates, and care guidance.